Drivverk AB ("we", "us", or "our") is committed to protecting your privacy. This policy explains what personal data we collect when you visit our website or interact with our services, how we use it, and what rights you have. By using our website you acknowledge the practices described here.

01 Information We Collect

Information you give us directly

  • Name and email address when you submit a demo request or contact form
  • Business name, industry, or size when you describe your use case
  • Any other information you choose to include in a message to us

Information collected automatically

  • IP address, browser type, and operating system
  • Pages visited, time on page, and navigation path
  • Referring website or campaign source
  • Device type and screen resolution
We do not collect payment card details directly. Any payment processing is handled by certified third-party providers.

02 How We Use Your Data

We use the information we hold to:

  • Respond to demo requests and enquiries in a timely manner
  • Schedule and deliver consultations and follow-ups
  • Send service-related communications you have requested
  • Understand how visitors use our website so we can improve it
  • Meet our legal and regulatory obligations

We will never sell your personal data to third parties, and we will never use it for purposes unrelated to delivering our services to you.

03 Information Sharing

We may share your data with carefully selected third-party providers who help us operate our business for example, scheduling tools, email platforms, and website analytics services. Each provider is bound by a data processing agreement and is prohibited from using your data for any other purpose.

We may also disclose personal data where required by law, court order, or to protect the rights and safety of Drivverk AB or others.

04 Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or misuse. These include:

  • Encryption of data in transit (HTTPS/TLS)
  • Restricted internal access on a need-to-know basis
  • Regular review of our security practices

No method of transmission over the internet is completely secure. If you have reason to believe your data has been compromised, please contact us immediately.

05 Your Rights

Depending on your location and applicable law (including GDPR for EEA residents), you may have the right to:

  • Access request a copy of the personal data we hold about you
  • Rectification ask us to correct inaccurate or incomplete data
  • Erasure request deletion of your personal data
  • Restriction ask us to limit how we process your data
  • Portability receive your data in a structured, machine-readable format
  • Objection object to processing based on legitimate interests
  • Withdraw consent at any time, without affecting the lawfulness of prior processing

To exercise any of these rights, email us at privacy@drivverk.se. We will respond within 30 days.

06 Cookies & Tracking

Our website uses cookies small text files stored on your device to improve your experience and measure how our site is used. We use the following categories:

Essential cookies

Required for the website to function correctly. These cannot be disabled without affecting core features.

Analytics cookies

Help us understand visitor behaviour, such as which pages are most visited and where traffic comes from. We use privacy-friendly analytics that do not share data with advertising networks.

Marketing cookies

Used only with your explicit consent to measure the effectiveness of ad campaigns (e.g. via Meta Pixel). You can manage or withdraw consent at any time through your browser settings or our cookie preference centre.

07 Third-Party Services

We work with a small number of trusted providers to deliver our services. These may include:

  • Cal.com appointment scheduling
  • Email / CRM platforms lead follow-up and communication
  • Analytics tools website performance measurement
  • Meta Pixel advertising effectiveness (with consent only)

Each provider operates under its own privacy policy and is contractually required to process your data only as instructed by us.

08 Data Retention

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. As a general guide:

  • Enquiry and contact form data: up to 24 months
  • Analytics data: aggregated and anonymised after 14 months
  • Consent records: retained for as long as we need to demonstrate compliance

You may request deletion of your data at any time by contacting us.

09 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically. Continued use of our website after any changes constitutes acceptance of the updated policy.

10 Contact Us

If you have questions about this policy or wish to exercise your rights, please reach out: